Checkouts
The Checkouts screen is the record of every Stripe checkout your venue has started. Each row is a checkout session — the backend-owned object that tracks a customer’s payment from the moment they hit checkout through to paid (or cancelled/expired). Managers use it to confirm a payment went through, see exactly what was bought, and open the matching session in Stripe.
Open Checkouts in the admin sidebar (under Operations, credit-card icon).
This screen is read-only: you inspect checkouts here, you don’t edit or refund them.
Kinds and statuses
Section titled “Kinds and statuses”A checkout has a kind — what the customer was paying for:
| Kind | Pays for |
|---|---|
| Booking | One or more rig slots (plus optional add-ons). |
| Gift voucher | A prepaid voucher for a recipient. |
| Membership | A membership plan subscription. |
And a status badge:
| Status | Meaning |
|---|---|
| Pending (amber) | Started, not yet paid. |
| Paid (green) | Completed successfully. |
| Cancelled / Expired (red) | Abandoned or timed out. |
Filtering
Section titled “Filtering”The filter card above the table lets you narrow by Status and by Customer. Either filter resets you to the first page.
The table
Section titled “The table”| Column | Notes |
|---|---|
| User | The customer. |
| Kind | Booking, gift voucher, or membership. |
| Created at | When checkout began. |
| Status | The status badge. |
| Slots | Number of booking slots in the session. |
| Bookings | Number of bookings produced. |
| Total | Amount, in your currency. |
Results are paginated. Click any row (or its chevron) to open the detail sheet.
Checkout detail
Section titled “Checkout detail”The detail sheet always shows the customer, the checkout ID, kind, status, a link to the Stripe session, the total paid with currency, and the created / completed / cancelled timestamps. Below that it shows fields specific to the kind:
- Booking — the date, the selected package, the list of slots (rig, time, duration, peak flag, price), any add-ons, and the IDs of the bookings created.
- Gift voucher — voucher code, recipient name and email, amount, expiry, and an optional message.
- Membership — plan name and tier, price, discount %, start and renewal dates, and the membership ID.