Automated Notifications

Nobody chases
a status update.

Every booking, cancellation, inquiry, and receipt fires the right email to staff and customers automatically — plus signed webhooks that fan out to your own systems. Email, push, and SMS, all on one event bus.

No signup required for the demo. Setup takes 2-5 business days.

The problem

Manual updates
always slip.

A booking comes in overnight and nobody sees it until the morning. A customer cancels and the rig sits empty because the change never reached the front desk. A group inquiry lands in a shared inbox and goes cold.

The customer side is no better — a confirmation that never arrives, a receipt the buyer has to ask for, a membership that lapses with no warning. Every missed message is a small dent in trust.

GTLane treats every meaningful event as something that fans out automatically: staff get alerted, customers get their branded email, and your own systems get a signed webhook — the moment it happens, every time.

What manual follow-up can't do

  • Alert every admin the instant a booking or cancellation lands
  • Send a branded confirmation and receipt without anyone hitting send
  • Warn members before their plan lapses
  • POST a signed event to your CRM, Slack, or Zapier
  • Keep an audit trail of what was sent, to whom, and when
How it works

One event,
every channel that matters.

01

An event happens

A booking is confirmed, a session completes, a membership nears expiry, a group inquiry lands. The action that matters becomes durable in GTLane.

02

The event bus fans it out

Admins get their email, the customer gets theirs, and your webhook endpoint receives a signed payload — all from one event, all in parallel.

03

Everything is logged

Each delivery lands in the notification log with its channel and status, so you have a clean audit trail and nothing fails silently.

What's included

Everything that
keeps people in the loop.

Admin alerts on every event

A new booking, a cancellation, a modified session, a group inquiry — each one emails every admin of the venue the moment it happens. Nobody has to refresh a dashboard to find out.

Customer emails that build trust

Booking confirmations, payment receipts, a welcome on signup, gift voucher delivery, membership-expiry warnings, loyalty rewards earned — the customer-facing side runs itself.

Signed webhooks for your stack

Every admin event is POSTed to your endpoint with an HMAC signature you can verify. Wire it into Zapier, a CRM, a Slack channel, or your own script — without GTLane needing to know about it.

Multi-channel by design

Email is live today; push and SMS ride the same event bus. A single event can reach the channel your customer actually checks, not just an inbox.

Branded templates, not noreply blasts

Every email is rendered with your venue's logo, company name, and address. Customers see your brand in their inbox, not a generic transactional template.

Delivery log and audit trail

Every notification is recorded with its type, recipient, channel, and status. You can prove what went out, to whom, and when — and a failed send never blocks the booking that triggered it.

Comparison

Notifications that
actually reach people.

Generic Booking Tools Spreadsheets GTLane
Admin alerts on booking events Limited
Branded customer emails LimitedManual
Signed webhooks for integrations
Email, push, and SMS channels Limited
Delivery log and audit trail Manual
Per-venue branded templates Limited
Pit-stop pricing

One hour of rental.
Per rig. Per month.

Whatever you charge for one hour on a sim — that's your monthly fee per rig. No upfront payment. No setup fees. The math couldn't be simpler.

Your monthly bill — calculator

Rigs
×
$
Your hourly rate
=
$120 / month
Hourly rate × rigs equals your monthly bill. Same simple formula whether you run 2 rigs or 20.

No upfront payment

Start today. We bill you next month.

No setup fees

Self-guided onboarding gets you live in 24h.

Cancel anytime

Month-to-month. No long contracts.

FAQ

Frequently asked questions

What events trigger a notification?
Bookings created, modified, and cancelled; group inquiries and their status changes; checkout receipts; new signups; gift voucher purchases; membership expiry; loyalty rewards earned. Each event type has its own email template, sent to the right audience.
Can I connect notifications to my own tools?
Yes — through signed webhooks. Every admin event is POSTed to the endpoint you configure, with an HMAC signature you can verify on your side. From there it is yours to route into Zapier, a CRM, a Slack channel, or a custom script.
Are the emails branded to my venue?
Yes. Every template is rendered with your venue's logo, company name, and address. Customers see your brand in their inbox — it is not a generic noreply blast.
Does it support SMS and push, or just email?
The notification system is multi-channel by design. Email is live today, with push and SMS on the same event bus. A single event can reach the channel your customer actually checks.
What happens if a notification fails to send?
Every delivery attempt is recorded in the notification log with its channel and status. Notification delivery is decoupled from the action that triggered it — a failed email never blocks the booking or payment behind it.
Which plans include notifications?
Email notifications are included on every plan. Signed webhooks and additional channels are part of Professional and Enterprise. See the pricing page for the full breakdown.

Let the system
do the chasing.

Try the live demo to see the notification flow end to end — or contact us to launch on your own branded gtlane.com subdomain in 2-5 business days.