Loyalty

Points that
bring members back.

Members earn points on every booking and redeem from a catalog you control. Promo multipliers, tier bonuses, and admin adjustments all built in — no third-party app, no separate dashboard.

No signup required for the demo. Setup takes 2-5 business days.

Inside GTLane

Loyalty,
in admin.

Points, multipliers, and the rewards catalog — managed by the same staff who run bookings, in the same admin.

GTLane loyalty admin · view 1
GTLane loyalty admin · view 2
The problem

Loyalty bolted on
never quite fits.

Most loyalty plug-ins live outside the booking system. They award points based on a sale event, but they don't know about your tier perks, packages, or the off-peak slot a member just took.

The result: weird gaps. Members don't get the points they expect. Staff has to reconcile two dashboards. And the third-party tool charges per active member, which scales the wrong way as you grow.

GTLane builds loyalty into the platform. Points, multipliers, rewards, and redemptions all share one source of truth with bookings and memberships. No bolt-ons. No surprises.

What plug-ins can't do

  • Award bonus points per membership tier automatically
  • Apply a points discount during the original booking flow
  • Run a promo multiplier without exporting and re-importing data
  • Show members an accurate balance in real time
  • Avoid charging you per active member every month
How it works

From booking earned
to reward claimed.

01

Configure earning rates

Set how many points members earn per dollar, per session, or per booking type. Layer in tier multipliers if you want top-tier members to earn faster.

02

Build your rewards catalog

Add the rewards you want to offer — free laps, swag, coaching, special events. Each reward has its own points cost, stock, and rules.

03

Members earn and redeem

Points accrue on every paid booking. Members redeem from their portal in a click. The booking engine applies the reward. Staff stays out of the loop.

What's included

Everything loyalty
does for you.

Points on every booking

Members earn points automatically for every paid session, package, or membership renewal. Configure rates per booking type and per membership tier.

Custom rewards catalog

Build your own catalog — free sessions, branded merch, coaching add-ons, exclusive cars. Set the points cost, redemption rules, and stock levels for each reward.

Manual point adjustments

Comp points to apologise for downtime, hand them out as a promo, or top up a VIP. Every adjustment is logged with reason and operator for an audit trail.

Promo multipliers

Run double-points weekends, off-peak boosters, or membership-tier multipliers from the admin panel. Set start and end times once; the booking engine takes it from there.

Member-facing balance

Members see their balance, points history, and rewards catalog in their portal. Redeem flow is one click — staff never has to look up a balance.

No third-party plug-in

The whole loyalty stack runs inside GTLane. No external app to license, no extra dashboard to learn, no second source of truth to reconcile every month.

Comparison

Loyalty that knows
what members are doing.

Loyalty Plug-ins Spreadsheets GTLane
Points earned automatically on bookings LimitedManual
Custom rewards catalog LimitedManual
Tier-aware bonus multipliers
Member self-redemption Limited
Admin adjustments with audit trail LimitedManual
No third-party app required
Pit-stop pricing

One hour of rental.
Per rig. Per month.

Whatever you charge for one hour on a sim — that's your monthly fee per rig. No upfront payment. No setup fees. The math couldn't be simpler.

Your monthly bill — calculator

Rigs
×
$
Your hourly rate
=
$120 / month
Hourly rate × rigs equals your monthly bill. Same simple formula whether you run 2 rigs or 20.

No upfront payment

Start today. We bill you next month.

No setup fees

Self-guided onboarding gets you live in 24h.

Cancel anytime

Month-to-month. No long contracts.

FAQ

Frequently asked questions

How are points calculated?
You decide. The default is points-per-currency-spent (e.g. 1 point per $1), but you can switch to points-per-session or set custom rates per booking type. Membership tiers can carry multipliers, so Gold members might earn at 1.5x or 2x the base rate.
Can members redeem points themselves?
Yes. The member portal shows their balance, points history, and the rewards catalog you've configured. Redemption is a one-click action — the system deducts the points and applies the reward (free session credit, merch order, coaching slot) automatically.
Do points expire?
Optional. You can run an unlimited-life loyalty program, set an expiry window (e.g. 12 months from earning), or use a rolling expiry. The expiry policy is configurable per program; members are warned before points expire.
Can I run promotional double-points campaigns?
Yes. Set up a promo multiplier with a start and end time. The booking engine applies it automatically during the window. Common patterns: double points on off-peak hours, weekend boosts, tier upgrades, or sponsorship tie-ins.
How do I issue a goodwill points credit?
From the admin panel, search the member, click adjust balance, enter the points and a reason. The change shows up on their balance instantly and is logged for the audit trail. Take a few seconds — much faster than a refund and members notice.
Is loyalty included on every plan?
The core loyalty engine is included from the Starter plan up. Promo multipliers, tier-aware earning, and the rewards catalog are part of Professional and above. See the pricing page for the full breakdown.

Reward the racers
who keep coming back.

Try the live demo to see points, multipliers, and self-redemption in action — or contact us to launch on your own branded gtlane.com subdomain in 2-5 business days.